This product is easy to assemble. A clear manual and necessary tools are included with the product. If there are any omissions, please feel free to contact.
Daily cleaning only needs to be wiped gently with a rag. It can be left for a few days to ventilate when delivered, we guarantee that the paint used is environmentally friendly and safe.Also, please do not hang on the roof to play. Standard British single mattress with a maximum thickness of 15 cm or less is recommended to use.
We offer a 30 days return guarantee on all our listings. We cannot process telephone payments. We can only accept products for return with their original packaging in the condition they were delivered.
This does not apply to products which are faulty - these will be collected/replaced free of charge. We will then be able to assist you in either sending replacement parts or a new product. Please however beware that Images will be required if the item is damaged or faulty for us to be able to proceed. We believe that our customers are what makes our brand, which is why we are so passionate about their experience and providing excellent after sales service. We love to hear the voices of the consumer and the feedback provided affects real change & improvement within the business.Our dedicated customer service team, strive to answer all queries quickly and efficiently in a matter of hours. Don't hesitate to get in touch with us with any questions about our products or otherwise, we'd love to hear from you! We have over 10 years experience both in online shopping. This enables us to source and provide the best products for the Merax brand all while creating the best possible customer experience when shopping with us. Our expertise allow us to source the newest items from some of the largest international manufacturers; with a commitment to ensure that all products are accredited, quality tested and checked to the highest standard.
We settle at nothing but the best for our customers. We created this brand with a vision, a vision of making every house feel like a home. We specialise in High quality and low price furniture and fitness equipment. For any room in your house that needs a little love, you're sure to find an array of treats to level up your interiors and make it feel extra special. We believe that everyone deserves to have a beautiful home that they love.
Furnishing can be expensive and we are passionate about making quality homewares as accessible as we can to as many people as possible. That is why we make it our mission to provide the best quality items at the most fair and competitive prices we can. All of our products are stored and dispatched from our specialised UK distribution centre, capable of processing 10,000's of orders weekly. Our hardworking team are proud to have dispatched over 10 million orders and counting!